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Can't access backer stuff
So I just redeemed some stuff I got when I backed this program, back when it was called Arcana, and I can't seem to access it. Is this a glitch, or a lack of intuitive design?
Can’t buy AR coins
Tried to take advantage of 75% bonus, but repeated clicks wouldn’t let me buy. iPad Pro (11-inch) (4th generation), iPadOS 17.6.1 (21G93)
Black screen
No matter what I do, no matter how hard I try, all that appears is a black screen, but all functions continue to work.
Hero forge same named characters
Did a video but overall my daughter made an update to her Hero Forge character and purchased via another digital credit. She however kept the same name and therefore although in Hero Forge display you can see the difference in character but when you drag it onto the map it is using the old character feature which I presume is based on some sort of residue of the namespace as opposed to a unique identifier being within a location. https://photos.app.goo.gl/eraGDPCzVtUWx2MM7
Kickstart awards
Does my account have everything that I was supposed to get for donating to Kickstart? It doesn't seem like it
Stuck in side room when starting
When starting the game for the first time on PC/Steam, I was stuck in a side room completely away from the tabletop and unable to move. Room was Hall of Heroes, and was the room already selected upon opening. The camera controls did not respond as they should according to the tutorial, RMB is all that would work to rotate around. I had to toggle center pivot off then back on to be teleported to the room with the tabletop. Then the camera controls also started working as they were supposed to. And bug #2 is I selected to report this a bug, and this was reported as an idea instead.
resolution
as I tried to change the resolution it got stuck on something low and the option menu compressed to the point it's unusable, starts in full 5k resolution which isn't fun either using imac 5k 2019
Delete account button doesn’t function
Pushed the delete account button and it wouldn’t work
Dice not showing up
I just redeemed my Norse space dice, and they're not showing up in the program. I reloaded, still nothing. In fact, nothing I redeemed seems to be showing up.
Crash on connect with Game
Good Evening, Mirrorscape crashes when I attempt to connect with a friend's game. Sincerely, Michael.
Can’t buy AR coins
I have tried both on my iPhone and my iPad, one is 17.5 and the other (iPad) is 17.4.1, when you click on the AR coin, it does come up and show you the different options/tiers but clicking on any of those options do not actually prompt for a purchase.
My account is not showing up
As a Kickstarter backer my original account is not showing up. I having problems accessing the content I paid for. I would like some help with this issue
Self shutdown
I was placing a piece of terrain and the program crashed
App Goes To Sleep
Currently, having Mirrorscape open will NOT prevent the device from going to sleep. If a device falls asleep, that player will be removed from any games they are currently in or hosting. I recommend turning off auto sleep while using Mirrorscape. Also, if the screen falls asleep while assets are being downloaded, it causes an error and the download starts over.
Hf will not import pre purchased digital mini
I have connected my hf account...and it only shows me that 5 free minis...i have read that i need to give the app several hours to import all my minis....its now been over a week and i still do not have access to any of my minis
Multiple Select PC Issue
When I use CTRL+ Left Click to select specific assets, I am having two issues. 1- It sometimes doesn't register that I'm holding down CTRL and will just select the next individual asset. 2- As I am selecting pieces with CTRL+ Left Click, the mouse will move slightly and deselect all assets I have previously selected.
Pinch-to-Zoom is incompatible with two-finger gestures
It doesn't work any better here, than on Google Maps: Assigning both rotation & zoom to two-finger gestures, results in pinch actions going undetected due to two-finger-swipe action being detected first. A separate Zoom control (or zone) is needed on mobile, instead of pinch-to-zoom. Note that this is not limited to one device or OS; pinch-to-zoom is unreliable when other two-finger gestures are active, across all touchscreen interfaces.
Crashed
Also iPad 9th Edition crashed After opening a map
FP bug
I went into 1st person mode and clicked onto something that looked like it took me into a kickstarter backer room, and I was stuck in FP mode until restarting the game.
Ladder Asset
The ladder asset seems to only be able to be placed laying down horizontally. I had several ladders in a pre-beta release map and they all flipped horizontally as well.